This should open a new window and under the Configuration tab, Dept ID Management will be listed On as shown below. In this window, click Printer Information. This will open the Canon Office Printer Utility. Then click on Options & Supplies and then the Utility tab and then click on Open Printer Utility. To check if Dept ID is enabled and to set the driver to use it, open Printers & Scanners and select the C5250 in the Printers list. If this is enabled in the C5250 but not in the driver then the print job will arrive at the copier but will not print. If the printer was created using HP Jetdirect for the protocol then another cause for the job not printing is Dept ID. So it is recommended to use HP Jetdirect-Socket for the protocol. The UFR2 driver does not work with IPP and it can have issues with LPD. The most likely cause for the UFR2 driver not working (and for the record the printer showing 'Canon iR-ADV C5250/5255' is the UFR2 driver) will be the protocol you used when creating the printer. I reset the printing system, and reinstall UFRII_v10.07.00_Mac.zip from above link, there is still no UFRII driver.Īlso I tried to remove /Library/Printers and reboot and reinstall UFRII_v10.07.00_Mac.zip again, and confirm that this UFRII will install driver ' Canon iR-ADV C5250/5255'
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